Linda Gratton’s future of work and careers

In Linda Gratton’s new book, The Shift: the future of work is already here, she talks about the forces that will shape work and careers in the future and what we should do to build a career that will stand the test of time. Her ten top tips are here: 1. Don’t be fooled into walking … Continued

The Ultimate Question – Net Promoter Score

Net Promoter is a customer loyalty metric developed by (and a registered trademark of) Fred Reichheld, Bain & Company, and Satmetrix. It was introduced by Reichheld in his 2003 Harvard Business Review article “The One Number You Need to Grow”. (and expanded into a book The Ultimate Question, 2006 HBS Press) Companies obtain their Net … Continued

Money and the meaning of life….

Read this on HBR and couldn’t put it any better myself so…. Everywhere you look, there’s compelling evidence that the single-minded pursuit of wealth often leads smart people to do incredibly stupid things — things that destroy what money can’t buy. Last week, the big story was the conviction of Raj Rajaratnam on 14 counts … Continued

Performance Evaluation translations

A keen analyst: Thoroughly confused. Accepts new job assignments willingly: Never finishes a job. Active socially: Drinks heavily. Alert to company developments: An office gossip. Approaches difficult problems with logic: Finds someone else to do the job. Average: Not too bright. Bridge builder: Likes to compromise. Character above reproach: Still one step ahead of the … Continued

Are we educating kids in redundant skills?

Daniel Pink  talks about how our education system lags about 20 years behind what industry requires – now we need skills in conceptual thinking and creativity and not routines/standardisation and how to pass tests (particularly multiple choice tests). Listen here.

How to get what you want….

I’ve been writing some emails on behalf of a client and thought I should start sharing these gems via the blog. So here goes my first one… Have you ever thought about the best way to get what you want? How is it that others around you seem to get what they want and you … Continued

Poor management ‘costing Wales billions’

A key way to enhance efficiency, Proudfoot director Crispin White said, is to focus attention on the skills and morale of frontline supervisors, “These are the people who probably get the least management input and are told the least, but they are the ones who are in control and know what is going on,” he … Continued

Making a meal of efficiency

This is from the Daily Telegraph Making a meal of efficiency Short of time? Apparently we can save an extra hour every day by sharpening our daily routines. Consultants from the Bavarian Economic Efficiency Foundation (no, it’s not a joke) and Proudfoot studied how 100 people dressed, washed and ate. Crispin White of Proudfoot says: … Continued